Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Log in
asmith

asmith

asmith@eccovia.com

1

Article
Last Month

asmith articles

All Categories
  • All Categories
  • ClientTrack

Quick Start Guide: Refugee Resettlement Program Setup

Published January 28th, 2025 by asmith

Overview Setting up programs in the Refugee baseline solution requires careful designation of the correct Program Type to ensure full functionality. Programs must be categorized as one of two available Refugee program types. Without proper designation, programs will not appear in dropdown lists for enrollments and assessments, and certain ClientTrac

22 Views 1 min

Navigating the Refugee Workspace

Published January 27th, 2025 by asmith

Refugee Workspace After the initial intake is completed and a refugee record is established in the system, the Case Management phase begins. The Refugee Workspace is designed to assist in this effort by organizing activities into two main menu categories: Refugee Information and Refugee Coordination.  Each category allows for the performance of spec

28 Views 1 min

Adding a New Refugee Record

Published January 21st, 2025 by asmith

This guide provides step-by-step instructions on how to add, find, and edit refugee records within ClientTrack, using a user-friendly approach to ensure clarity and ease of use. Navigation Navigate to the Refugee Workspace and select New Intake from your menu ClientTrack Refugee Baseline* workgroup > Clients workspace > New Intake   workflow m

67 Views 2 min

Managing Family Members

Published January 27th, 2025 by asmith

Overview Managing family or household members within the Refugee Workspace is an essential task that helps maintain accurate family records. This knowledge base article provides a comprehensive guide to using the Family Members and Family History screens effectively. Family Members Family History Focuses on updating family composition and demographi

1 min
Load More
ecco_hzt_RGB - amber_white_white, tagline
2150 W. Parkway Blvd, Suite A-101
Salt Lake City, UT 84119
Facebook-f Twitter Linkedin Instagram Youtube
© 2023 All Rights Reserved

Features

  • Reporting & Analytics
  • Case Management
  • Design Tools
  • Custom Workflows

Solutions

  • Homeless Management
  • Victim Services Providers
  • Refugee Resettlement
  • Food and Nutrition
  • Care Coordination
  • Whole Person Care

System

  • System Status and Maintenance

About Us

  • Eccovia's Story
  • Careers
  • Our Leadership

Social

  • Blog
  • Contact Us
  • News
  • Schedule Demo

Subscribe To Our Newsletter


Knowledge Base Software powered by Helpjuice

Expand